By using the website services, you will be obligated to follow the terms and conditions.
The registration process includes the information (your personal information) that you provide to us to complete your transactions and also to contact you. You must accept the principle of using and updating your personal information in order to deal with the registration process and to control the confidentiality of your identity during the follow-up process to deliver the purchase order and pay electronically. The information that you provide during the registration process is protected data in accordance with the terms of the privacy protection described previously. Your personal information forms part of your record of your dealings with our services. If you use our website, you will be responsible for maintaining the confidentiality of your personal account and password, in addition to preventing access to your personal device / computer, and you thus bear responsibility for all operations that are performed through your personal account using the password.
The website does not bear any liability to anyone for any loss or damage that may arise due to your failure to protect your password or any other information related to your personal account.
In our constant and relentless endeavor to provide accurate and comprehensive information about our products (such as product availability, prices, product specifications, pictograms, technical characteristics) and to provide comprehensive information about services, we may encounter some typographical errors.
The maximum accuracy limits are taken into account in displaying the colors of the products on the website, but what you see of the colors visible on the site depends mainly on the settings of your screen and this falls outside the scope of our competence as we cannot be sure of the approved color settings on your screen.
Publication of details related to products or services (including but not limited to: marketing brochures, advertisements, commercial offers, magazine offers and small publications) on the website is not considered a guarantee of the availability of products, offers or prices, whether through online shopping or in the exhibition directly. Some errors may occur during the process of providing the product or service and providing detailed information about prices on the website. The website cannot provide you with individual product prices or know the total cost of the product or service until you complete your online order. In the event that the invoice was requested and issued for a product or service and the price was incorrect or the information was incorrect due to an error in recording the correct price or product or service information, then the website has the right in this case to either contact you to clarify this error and how to deal with it or cancel your order and Notice of this cancellation
Delivery within 2-10 working days except Friday (not a working day) as well as official holidays such as Eid and National Day.
Delivery also depends on customer acceptance and scheduling the delivery date with the shipping team. In the event that the customer cannot be contacted at the specified time, then there will be a delay in the delivery of the shipment without any liability on the company.
Our payment system includes several methods / forms of payment methods:
- For online payments (online): we accept payments via Stripe and PayPal payment system, credit cards (Visa or MasterCard … etc.). In the case of online payment, the customer will receive a notification on the screen as soon as the payment is accepted. We are not responsible if the payment process is rejected or canceled by the credit card service provider for any reason. You must check with the bank providing the credit card service about the reason for the rejection. We do not store your credit card information on the website. All information and details that you enter through the electronic payment gateway are encrypted for the purpose of security protection, and the correspondence from and to the service provider’s website is also encrypted. We do not provide any of the payment information made through the site to other companies or individual entities unless it is requested by an official legal authority. This information is processed by our payment officer.
You must ensure that the information related to your credit card that you use to pay for electronic services is correct, valid and accurate, and you must use the credit card legally affiliated with you. Your personal information will not be used or shared by electronic services with any third party, with the exception of verifying the legitimacy of the information and not falsifying it or when requested by the law or legal systems or at the request of the court. The website service (online) will not be responsible in any way for credit card fraud.
You will be held responsible for the use of fraudulent credit cards and you will be entirely responsible for proving otherwise. In the event that we are not able to provide the request or part of it, we will inform you directly in this regard. All or part of the amount paid by the credit card you used to pay the order amount will be refunded, partial payments are not refundable. Your use of the online payment service for our website constitutes an implicit consent to your commitment to these terms. If you do not agree to any clause of these terms, please do not use this service